Return Policy
Return & Refund Policy
We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return, provided the packaging is intact.
Eligibility for Returns
To be eligible for a return, your item must be:
- Unused, unworn, and in the same condition as received.
- Returned with all original tags and packaging intact.
- Accompanied by the receipt or proof of purchase.
How to Initiate a Return
To start a return, please email us at support@man-solid.com within 3 days of delivery. Returns must be sent to the following address:
📍 Eqraa Corporation LLP
18/27, Mangalam Road, Palladam-Tiruppur District,
Tamil Nadu - 641664, India
If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back without prior approval will not be accepted.
Special Offers & Sales Returns
For items purchased during special promotions (such as CRED Only Fridays Sale, Buy One Get One Sale, etc.), no returns or exchanges will be accepted.
Exchanges
To exchange an item, you must return the original item first. Once the return is accepted, you will get the exchanged product in 5-7 days.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and resolve it.
Refunds
We do not offer refunds. Only exchanges are permitted.
For any return-related queries, feel free to reach out at support@man-solid.com.